Valentines Austin is seeking Stylists to provide an exceptionally polished shopping experience for every client whilst assisting the Store Manager with the daily operations and objectives of the Store. This job requires a blend of skill, strong communications, and immense dedication.

ABOUT THE COMPANY

Valentines is a luxury boutique with a collection of ready-to-wear, shoes, accessories, fine and fashion jewelry, and home décor. In 1999, Teresa Windham opened the first Valentines location in Austin, Texas with a mission to “find the clothes you love to wear.” With a second location at Kerbey Lane Village that opened in 2015, both boutiques are glamorous havens that encapsulate Teresa’s passion for art, fashion, travel, and design in a relaxed, welcoming atmosphere.

Today, the team at Valentines continues to travel the world to hand select clothing that fits every aspect of women’s lives. Our team of stylists works with clients to create custom edits that elevate everyday essentials and tailor looks for special occasions. Whether we are styling a long-time client or welcoming someone for the very first time, helping each woman tap into her inner joy and feel gorgeous remains at the core of all we do.

KEY RESPONSIBILITIES

Maintaining store presentation and merchandising standards:

1. Maintain cleanliness of the store and replenish merchandise as it is sold to maximize sales
2. Maintain the proper display of products ensuring they comply with store's image & quality standards
3. Report pricing discrepancies and loss and/or damage of products to Store Manager
4. Organize racks in size order
5. Clean the stockroom to ensure it is effective, organized and free of trash every night at closing
6. General cleaning and housekeeping
7. Other tasks as assigned

Direct clienteling:

1. Acknowledge all clientele and be attentive
2. Interact with clients by assisting them in locating products, demonstrating product features and benefits where applicable, and by offering suggestions and alternatives
3. Keep an even tone when interacting with clientele, mirror the client's behavior, body language, and volume
4. Display professionalism at all times 
5. Generate your own sales by growing and maintaining client relationships 
6. Consistently execute direct marketing strategies with text messaging clients to generate sales that wouldn’t have happened otherwise
7. Provide ongoing updates to Store Manager regarding customer feedback and complaints

Meet and exceed sales goals:

1. Strategize with Store Manager to meet sales targets
2. Continually self-educate on new product features and benefits if not part of sales training
3. Assist co-workers and clients with checkout to ensure fast and accurate service with a high-touch factor
4. Attend sales training meetings
5. Capture new client interest when they arrive at the store
6. Have extensive product knowledge that makes it easy to suggestive sell

Maintain a safe work environment:

1. Any level of negative behavior, from incivility or rudeness up to bullying and harassment, creates a toxic and destructive environment, will not be tolerated and is cause for termination
2. Dress appropriately and follow dress code guidelines
3. Smoking or vaping of any kind, drinking, or the unlawful use of drugs is prohibited in the workplace

Other tasks as assigned

Reports to Store Manager

QUALIFICATIONS

• Minimum 3 years of related retail experience
• Must possess excellent written and verbal communication skills
• Demonstrates exceptional interpersonal skills in interacting with clients and in meeting their needs
• Success working alongside a team
• Ability to take initiative
• Ideal candidate will possess a strong work ethic, friendly and joyful demeanor, maintain composure in stressful situations, and display a team-oriented attitude
• Bachelor's degree, diploma, or Associate's degree in retailing, merchandise management, sales and marketing or any other related field of study from an accredited institution is a plus
  

BENEFITS

• Up to 50% of healthcare covered on the first of the month after 60 days. For example, if hired on or prior to August 1st, the plan would become effective November 1st
• Employee discount on store merchandise after 90 days
• Lunch provided at least 2 days per week
• Incentives for reaching or exceeding monthly sales goal after 90 days

SCHEDULE

• Full-time hourly position
• Must be available to work on-site at Davenport Village during open hours: Monday - Saturday from 10am-6pm
• 2-3 Saturdays per month (the weeks you work a Saturday, you receive a weekday off)

COMPENSATION

• $20 - $30 per hour based on experience

APPLY

• Email your resume and reason for interest to careers [at] valentinesaustin.com.

If hired for this position, the candidate will be provided adequate equipment to complete their responsibilities.